Shipping Policy

Shipping Policy

This Shipping Policy explains how orders are processed, shipped, delivered, and governed by shipping-related terms and conditions. By placing an order on our website, you agree to the policy outlined below.

Dispatch Location & Carriers

All U.S. orders are dispatched from our New York warehouse.
International orders may be shipped from our international warehouse, depending on availability and destination.

We ship using USPS, FedEx, DHL and UPS, based on the destination and the shipping method selected at checkout. Carrier selection is determined by service availability and delivery efficiency.

Order Processing & Handling Time (All Regions)

  • Handling Time: 3–4 business days

  • Handling time applies to all orders

  • Orders are processed on business days only, excluding weekends and U.S. national holidays.

  • Shipping time begins after handling is completed

Shipping Rates & Delivery Estimates

  • We do not offer free shipping

  • Shipping costs, available shipping methods, and estimated delivery dates are displayed at checkout

  • Customers may choose standard or expedited shipping during checkout

  • Estimated delivery dates shown at checkout do not include handling time

United States (Domestic Shipping)

Standard & Expedited Shipping

  • Handling Time: 3–4 business days

  • Transit Time: Based on the shipping option selected at checkout

  • Estimated delivery dates are shown at checkout

Returns & Exchanges (U.S. Only)

  • Returns and exchanges are accepted only for U.S. customers

  • Items must meet the conditions outlined in our Return & Exchange Policy

  • Shipping fees are non-refundable, unless otherwise stated

Canada, European Union, United Kingdom, Australia

  • Handling Time: 3–4 business days

  • Standard Shipping: Estimated 8-10 business days after dispatch

  • Expedited Shipping: Available at checkout

  • Estimated delivery dates are shown at checkout

International Orders – Final Sale Policy

(Canada, European Union, United Kingdom, Australia & All Other Countries)

All international orders are final sale.
We do not accept returns or exchanges for international purchases.

Before placing your order:

  • Please carefully review our size chart to ensure the best fit

  • Sizing accuracy is the customer’s responsibility

If you are unsure about sizing or fit, we strongly encourage you to contact us before placing your order. Our team is happy to help you select the correct size and answer any questions.

Customs, Duties & Import Taxes

  • International orders may be subject to customs duties, VAT, or import taxes

  • These charges are not included in product or shipping prices

  • Customers are responsible for all customs-related fees

  • Customs processing may affect delivery timelines

Shipping Delays & Carrier Responsibility

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays once the package has been handed over to the courier

  • Delays caused by customs, weather, carrier issues, or local authorities are beyond our control

Returned or Undeliverable Packages

If a package is returned due to:

  • Unpaid customs duties or taxes

  • Refused delivery

  • Incorrect or incomplete address

  • Failure to collect the package

The customer will be responsible for:

  • Re-shipping costs or

  • A 20% restocking fee, plus

  • Any additional shipping, taxes, or handling fees incurred

Urgent Orders & Delivery Requests

If you require delivery by a specific date:

  • Please contact us before placing your order

  • Expedited shipping may be available but does not reduce handling time

Acceptance of Shipping Terms

By placing an order on our website, you acknowledge and agree to this Shipping Policy, including handling times, shipping estimates, final sale conditions, and carrier-related terms.